Close the file or folder on your device, and retry the installation. Advanced troubleshooting steps: Review the ACC.log file, and check which path is locked. Restart your machine and try to install the app again.ģ. Uninstall the app and try to install the app again.Ĥ. Close the browser and try to install the app again.Ģ. Error code 50: Core components failed to installĮrror code 50 indicates that some core components failed to install.ġ. Getting error code 50 with the message "Installation failed"? See how to fix error 50.
The name of the affected file that you need to close is displayed at the end of the error log.
Search for the following error in the log file: LockedFilesWithProcesses. For example, you might see something like the following.Navigate to C:\Users\\AppData\Local\Temp\CreativeCloud\ACC.To check the ACC.log file, do the following: Advanced troubleshooting steps: Review the ACC.log file, and check which path is locked. Uninstall the Creative Cloud desktop app using the uninstaller, and try the installation again.Ĥ. Restart your machine, and install the app again.ģ. Close the browser, and try to install the app again.Ģ. Try the following solutions in order. Continue to the next solution only if a previous solution doesn't resolve the problem.ġ. Error code 50: Installation failedĮrror code 50 indicates that the Creative Cloud app failed to install as the installer couldn't create an important backup. "If it ain't broke don't fix it." scottgus1 Site Moderator Posts: 13513 Joined: 30.Getting error code 50 with the message "Core components failed to install"? See how to fix error 50. But if you don't have any problems leave everything alone. You may have issues, especially after the Anniversary Update, where 5.1.6 at least was recommended. The following is not pertinent to the problem you posted, but you're also running 5.0.4 on a Windows 10 host. You need to close some programs on your host, or do a quick reboot to allow memory for the guest, or reduce the guest memory. The first part of that recommendation after the 'Please' was your solution. Please close applications to free up memory or close the VM" The log says your guest went into a Guru Meditation, with an error message: It's great that you posted the log! Didn't see the png, maybe that was where the error message itself could have been seen?
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